Verification help

Yono Rummy KYC verification name mismatch guide

KYC mismatch means profile, ID, bank-holder name, date of birth or mobile details may not align with the operator's verification rules. This is not YONO SBI banking verification.

YonoGameGuide identity name mismatch support ledger with profile, document and ticket evidence notes
Compare profile, document and account-name evidence without editing or faking identity data.

Direct answer: Compare spelling, initials, surname order, DOB and mobile number. Do not edit documents, borrow another account or send raw ID photos to unofficial chat handles.

Review fields

  • Profile name versus legal ID name.
  • Initials, surname order and updated legal name.
  • Mobile number linked to the account.
  • Bank or UPI holder name if the operator asks for wallet verification.

Bank support cannot fix third-party game KYC. Use the operator's official support path and keep SBI/YONO banking separate.

Evidence checklist before support

Keep the rejected field screenshot, profile page, app version, device model and the exact correction request in one note. This helps the operator review spelling, date-of-birth, mobile-number or bank-holder mismatch without asking for unnecessary private data. Do not upload banking screenshots unless the operator specifically requests a secure channel for wallet verification.

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